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07899 987 477 info@facenglitz.co.uk

TERMS & CONDITIONS

BOOKING OUR SERVICES:

*We recommend booking our services as far in advance as possible to avoid disappointment

*If you require a quotation for any of our services, please contact us and we will be happy to discuss your specific requirements

*All bookings are at the discretion of Face ‘n’ Glitz and must be requested using our booking form

*All events must have a set start and finish time. We will arrive in advance to ensure we are set up at the agreed time and will finish glittering and face-painting at the agreed end time

* We suggest that you allow around 30 minutes of glittering time per 10 people and around 60 minutes of face-painting time per 10 people

*A booking is only secured once Face ‘n’ Glitz are in receipt of a 50% deposit

*All deposits received by Face n Glitz are non-refundable

*Once your deposit has been received we will send a booking confirmation with an invoice for the outstanding balance

*Any outstanding balance is payable 28 days before the event date and can be paid via bank transfer (BACS), PayPal or in cash

*Failure to pay 28 days before the event date will result in loss of service

*We are sometimes able to accommodate late bookings if we have availability, however these will require full payment at the time of booking

*If the booking is directly affected by circumstances beyond the control of Face n Glitz including adverse weather conditions, no compensation can be offered by Face ‘n’ Glitz


CANCELLATIONS:

*Booking deposits are non-refundable should you wish to cancel your booking


*If you wish to cancel your event, notice of cancellation must be given to Face n Glitz at least 28 days prior to the event date in writing


*No refund can be given and the full fee remains payable to Face ‘n’ Glitz if you cancel within 28 days of the event date


*In the very rare instance Face ‘n’ Glitz has to cancel, we will contact the client at the earliest possibility and the client will be offered a rescheduled date or full refund



SAFETY:

*We will face-paint anyone aged 3 years and over and glitter anyone aged 5 years and over. It is not advisable to paint children aged 3 years and under as they may have sensitive skin and tend to be too young to sit still

*It is the clients responsibility to make Face ‘n’ Glitz aware of any known allergies or skin sensitivities that themselves or any of the party may have prior to the event

*Clients with cold sores, conjunctivitis or open wounds will not be face-painted/glittered. As an alternative, arm-painting/glitter may be offered

*Face ‘n’ Glitz cannot be held liable for any losses or damage that is incurred due to the client’s failure to inform the artist of any known condition

*Whilst we will encourage a child who is reluctant, we will only face-paint/glitter a child who wants to be

*Sponges and brushes are washed straight after all events with specialist soap and we only use one sponge per face

*Water is changed regularly

*The glitter and face-paints are easily removed with a face cloth and water. It is not advised to use and lotions or wet/baby/cosmetic wipes as they may cause a reaction when mixed with some makes of face-paint





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